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Tickets unable to reach Microsoft email addresses

  • 12th January 2021
We unfortunately and without explanation became blacklisted by Microsoft. They are the only email service we consistently have problems with such that we are blocked multiple times a year but they will never tell us precisely why. We've submitted a delisting request but are still waiting to hear back. If the main email address on your account is ...
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Bot Attack on

  • 10th February 2020
UPDATE -- this incident has been marked as resolved on 2/11/2020 Starting this Sunday morning and into this morning the has been hit repeatedly by bot/spammer attacks against various WordPress login pages. The incident is being actively monitored, and you can view status updates ...
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Limited Support on 7/16/2019 and 7/23/2019

  • 14th July 2019

We're traveling to/from Michigan those days and will be largely unavailable. Support is available as per usual the days in between though!


We will be on standby for emergency support issues for the days while we are out, but we will be addressing all nonemergency requests the following respective days. Thanks!

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Server Networking Issues - RIVER & FOREST

  • 26th June 2019
Good morning,   Our server provider is currently experiencing networking issues in the region that your server is in. They are currently investigating the issue and as soon as they give me an update I will pass that along to you. It is incredibly frustrating as we cannot physically do anything but sit and wait ourselves and we sincerely ...
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