Knowledgebase - Black Chicken Host

Can I Transfer My Current Domain(s) to Black Chicken Host? Absolutely! We will be happy to have you transfer your existing domain or domains to our...

Choosing a Strong Password Choosing a strong password to protect your website and accounts is vital to ensuring your data...

Common Account Settings For users on shared accounts, and even some VPS and Dedicated customers, many of the DNS, webmail...

Do You Block Any Countries From Accessing Your Servers? Unfortunately, the answer to this question is now "yes." Previously, we had been addressing...

My Account is Suspended - What Do I Do? When Black Chicken Host suspends an account, we will always notify the account holder via email....

Terms of Service & Acceptable Use Policy Please see our Terms of Service page for full details.

What Happens If I Don't Pay My Bill On Time? We know these are difficult economic times. If you're having difficulties paying your bill,...

What Happens if My Domain Expires? If your domain expires, your website will stop working because the registrar will stop nameserver...

What's the Difference Between Shared, VPS and Dedicated Accounts? Navigating the waters of web hosting account types and sizes can be tricky for people who are not...

Will You Store My Credit Card Details? Currently, Black Chicken Host is using external payment gateways. Thus, no bank account or credit...

Hotlinking Images Loading images on your website by linking to another site, called "hotlinking," is poor...

How Do I Cancel My Account? We are very sorry to hear you would like to cancel your account; if there is anything we could do...

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